Herb Kelsey, CEO
It’s a norm today, a case of rising concern. Most companies struggle to find efficient ways to provide services over a digital medium. A big reason for this problem is data security and privacy. With the margin for error decreasing for not adhering to proper governance, in a worst-case scenario for stakeholder’s, companies are attracting fines or criminal liability, CIOs need to choose the right partner to provide innovation to their internal processes. A step by step approach to address a continually evolving customer landscape, in today’s tech-driven, fast-paced world.
Herb Kelsey, the founder of Quantum Vault, ex-Deputy CTO of cybersecurity at IBM and the former chief architect for a DoD mission support agency, can address the elephant in the room. How to keep hackers from using stolen personal data to impersonate a company’s customers. “We provide clients the ability to accurately identify who is on the other end of an internet connection so that as a business, they can make better-informed decisions about what level of services they’re going to provide. We produce good friction,” begins Kelsey. Changing the narrative, Quantum Vault enables the creation of high-trust business models to accelerate revenue growth for companies engaged in digital transformations and other technology initiatives through its product, Quantum Verified.
Most solutions today rely on customers sharing passwords, or obscure personal information to gain access. All easily breached and misused. Many companies do not want to rely on specialized hardware that would limit customer adoption. With companies and their customers increasingly reluctant to install software on their devices, addressing the authentication problem becomes more complicated.
Through its AI-based solution, Quantum Verified and with no reliance on custom hardware, Quantum Vault distinguishes between customers and impostors over the internet and establishes a valid digital membership. The company provides its software as a service that requires no installation anywhere.
With its zero-trust, no secrets are shared, zero-touch approach, clients can easily control its integration into their websites.
Instead of validating a transaction based on an SMS or through security questions, Quantum Verified utilizes three sets of mutually reinforcing biometrics. There are four machine learning models embedded in the solution, which are based on facial verification, speech recognition, noise reduction, and audio-visual correlation. “We have invested time and energy on improving the AI in our solution. Our internal measurements show that we have surpassed the current state-of-the-art for specific models,” adds Kelsey.
However, AI is a powerful tool in the hands of attackers as well, and they will use it to exploit weak points. Hackers already use AI to create deep fakes to fool facial recognition systems. “Quantum Vault has stayed ahead of that curve and counters those attacks. AI is prominent and front and center on how we deliver this capability,” adds Kelsey.
In multiple engagements with clients, Quantum Verified has proven its mettle and provided security support through its solution. For instance, a global supply chain management company was running its operations via electronic media. They were able to ensure that material changes and bank transactions were performed under the supervision of authorized personnel only. Averting multi-million-dollar fraud opportunities. In another case, a government-based organization approached Quantum Vault to address election security and safeguard campaign information. Through Quantum Verified, the company ensured that only authorized campaign personnel had access to election-related data. The next step? Support digitally based elections with authentic identity validation.
Beyond its authentication offering, Quantum Vault is working to eliminate the inherent bias in AI systems that get built due to limited data sets. The company is auto-curating diverse data sets for its AI model with the express purpose to provide a less biased outcome.
The most crucial aspect of Quantum Verified, allowing companies to protect people before and after a breach; ensuring hackers cannot defeat a company’s authentication measures even if they possess stolen information. “There are important transactions that require better protection. We want to help companies with the great responsibility they have, to safeguard their customers during their digital interactions. Giving customers assurance they won’t be victims of identity theft will ultimately drive more revenue for companies; support sustainability goals; improve customer lifetime value; that’s our goal,” concludes Kelsey.